What can I create with Clipza AI?
Clipza AI helps you create short-form videos, thumbnails, audio assets, and supported exports from one workspace. The exact outputs depend on the tool, model, and plan you are using.
Clipza AI FAQ
Clear answers before you commit time, credits, or budget.
Browse product, pricing, and support questions in one place so you know what Clipza AI does, how billing works, and where to get help.
Product & Workflow
Website and feature questions
Is Clipza AI only for YouTube creators?
No. It works for creators, marketers, founders, and agencies who need faster short-form production, creative testing, and packaged content outputs.
Can I keep video, thumbnail, and audio work in one place?
Yes. The product is designed so related assets can be created and managed inside one workflow instead of being split across disconnected tools.
Can I download the files I generate?
Yes. Supported videos, thumbnails, audio files, and exports can be downloaded from the dashboard after processing completes.
Pricing & Credits
Plan, billing, and usage answers
What do I get on the free plan?
The free plan includes 20 total credits and is designed for trying the product before upgrading. Your available outputs still depend on the specific workflow and generation settings you choose.
How do credits work?
Credits are used when you generate videos, thumbnails, audio, or other paid outputs. Paid plans receive recurring subscription credits based on the plan you purchased, and longer billing periods (Quarterly/Yearly) still receive credits on a recurring monthly cadence rather than all upfront.
Which plans can buy extra credits?
Starter, Shifters, and Creators can buy top-up credits. Free users need to upgrade before they can purchase additional credits.
What video durations are supported?
Free supports up to 10 seconds, Starter up to 15 seconds, and Shifters or higher up to 20 seconds for the standard short-form flow. Extended videos start at 30 seconds on Shifters, while 45 and 60 second options require Creators.
Do purchased credits expire?
Purchased top-up credits expire when your subscription ends. Subscription credits and purchased credits are both shown in your billing dashboard so you can track the balance available to your account.
What is Monthly Drip billing?
Instead of receiving all credits upfront for Quarterly or Yearly plans, you receive your monthly credit allocation at the start of each month. This encourages consistent usage and ensures fair resource allocation across all users.
Can I change or cancel my plan later?
Yes. You can manage billing from your account and cancel future renewals if you do not want the current subscription to renew again. Paid access remains active until the current billing period ends, and any available plan or billing-period choices are shown when you purchase your next subscription.
Support & Queries
Help, failures, and contact guidance
What happens if a generation fails?
Refunds are not provided for used credits. However, if a generation or workflow fails due to a confirmed platform-side issue and no usable output is delivered, credits may be automatically restored depending on the workflow.
Is the content watermarked?
Generated files do not currently have embedded AI identification metadata. Visual watermarks are optionally supported on some generation workflows.
Where should I ask product or billing questions?
Use the contact page for pre-sales, billing, product, or workflow questions. If you already have an account, the in-app contact area is the best place to keep replies in one thread.
Do I need to contact support to upgrade?
No. Most users can manage upgrades and billing directly from the billing page. Support is there when you need clarification, not as a required step.
Who should use the contact page?
Use it for support requests, creator workflow questions, billing clarity, partnerships, or agency inquiries.
Still need a direct answer?
Use the contact flow if your question is specific to billing, support, creator workflows, or agency usage.